Privacy Policy – Punjab College Kharian

Last Updated: October 2025
Hosted by: 32N Co. (https://32n.co)

1. Introduction

Punjab College Kharian (“we,” “our,” or “the College”) respects your privacy and is committed to protecting personal information shared with us through our official WhatsApp Business API account and related digital marketing channels.
This Privacy Policy explains how we collect, use, store, and share information when you communicate with us via WhatsApp or other Meta platforms. The Policy is published and technically maintained by 32N Co., our authorized advertising and automation partner.

2. Controller and Contact Details

  • Data Controller: Punjab College Kharian

  • Address: Bismillah Chowk, GT Road, Kharian, Pakistan

  • Phone: +92 537 704039

  • Email: pgckharian@gmail.com

  • Technical Partner / Data Processor: 32N Co. (https://32n.co)

3. Purpose of Processing

We use WhatsApp Business API solely to:

  • Provide admission-related guidance and respond to student inquiries.

  • Share updates about programs, deadlines, scholarships, and campus activities.

  • Send limited marketing messages to contacts who have interacted with our WhatsApp channel or given prior consent.

No admission forms or fee payments are collected through WhatsApp.

4. Information We Collect

When you contact us via WhatsApp or respond to our messages, we may process:

  • Name – if voluntarily shared or previously known.

  • Mobile Number – automatically available through WhatsApp and used only for communication or follow-ups.

We do not collect CNICs, academic transcripts, photos, payment details, or any other sensitive information through WhatsApp.

5. How We Use the Information

Your information is used to:

  • Reply to questions or guide you regarding admissions.

  • Provide personalized updates about programs and schedules.

  • Improve our communication and service quality.

  • Conduct limited Meta-platform marketing for awareness campaigns.

We do not sell, rent, or commercially disclose your data to third parties.

6. Data Storage and Security

All contact information is securely stored in password-protected Excel files and Google Sheets with restricted access to authorized Marketing, Admissions, and Management staff only.
Data is retained for up to two years (the usual degree duration) and then permanently deleted from our systems.
32N Co. employs industry-standard encryption, secure cloud storage, and role-based access controls to prevent unauthorized access or misuse.

7. Data Sharing and Third-Party Processing

  • We do not share WhatsApp-collected data with the University of Central Punjab (UCP) or any head-office system.

  • Admission-form data submitted separately through official college channels may be shared with UCP for academic processing.

  • For communication automation, limited contact data may be processed through WhatsNext, a SaaS messaging and chatbot management platform operated under 32N Co. contractual supervision.

  • We may use Meta platform tools (e.g., Facebook Custom Audiences) to reach students with relevant updates, in compliance with Meta Terms of Service.

8. Legal Basis for Processing

Processing is based on:

  • Implied consent when a user initiates contact via WhatsApp.

  • Legitimate interest in providing educational information and student support.

  • Explicit consent for receiving promotional or marketing content.

9. User Rights

Users have the right to:

  • Request a copy of the personal data we hold.

  • Ask for correction or deletion of their information.

  • Withdraw consent to marketing communications at any time by replying “STOP.”

Deletion or access requests can be made by emailing pgckharian@gmail.com or messaging our official WhatsApp account.

10. Children’s Privacy

Our communications are directed to students eligible for college-level programs (typically ages 16 and above). We do not knowingly process data of minors under 16 without guardian consent.

11. International Compliance

This Privacy Policy aligns with:

  • Pakistan Personal Data Protection Bill 2023

  • Meta Business Policy and WhatsApp Business Terms

  • General Data Protection Regulation (GDPR) principles (lawfulness, fairness, transparency, data-minimization, and security)

12. Policy Updates

We may update this Privacy Policy periodically to reflect legal or operational changes. The latest version will always be available at:
👉 https://32n.co/pgckharian-privacy-policy

13. Contact

For privacy questions or data-related requests, please contact:
📩 pgckharian@gmail.com
📞 +92-537-704039

© 2025 Punjab College Kharian. All rights reserved.
This page is published and hosted by 32N Co. on behalf of Punjab College Kharian to ensure transparency and Meta compliance.